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Welcome to the Emergency Response Training & Support Services, Inc website. We provide quality emergency response training programs and resources to meet the initial and recertification needs of public safety and healthcare personnel for CPR, ACLS, PALS. ERTSS also offers classes for CPR, AED and First Aid for the community. You will find our Course Schedule and other important information on the Side Menu. 
ERTSS has been designated as a US Territory ( 50 State ) Training Center (TC) by the American Heart Association. The TC supports American Heart Association programs, Training Sites, and instructors. To affiliate with the ERTSS TC as an American Heart Association Instructor, please view the side menu options and select “Join the ERTSS Training Center”.
ERTSS Has Been Recognized As An
AHA 2025 All-Star Training Center
ERTSS is celebrating our 25th year as an AHA Training Center!
2000 – 2025
Training over 2,300,000 students in American Heart Association Programs
Office
1040 Hwy 54 East ( MAP ) (GPS may not be accurate!)
Suite D
Fayetteville Ga 30214
770-716-1404
* Monday-Friday 8:30 am – 4:30pm
ERTSS Training Center Staff (click on name to email)
Mitzi – AHA Training Center Coordinator
Savanna – Training Sites / Credentialing
Ali – Compliance / Credentialing
American Heart Association Courses:
ERTSS offers American Heart Association Certification Courses in both the traditional classroom setting and Blended Learning Courses. Our classroom course schedule and registration is located on the Top and Side menus. These Classes include:
Heartsaver CPR / AED
Heartsaver First Aid Only
Heartsaver First Aid / CPR / AED
Pediatric Heartsaver First Aid / CPR / AED
Basic Life Support ( BLS )
Advanced Cardiac Life Support ( ACLS )
Pediatric Advanced Life Support ( PALS )
Instructor Essentials Courses
Classroom Course Schedule & Registration
Blended Learning for AHA certification
The American Heart Association Blended Learning Courses consist of two parts.
1. Purchase and complete the online portion of your selected Blended Course.
Completion times vary depending on the Course Discipline.
2. Schedule and Complete an in person Skills Check-off with an American
Heart Association Instructor.
*
HeartCode is the online portion of BLS, ACLS, or PALS blended learning that will prepare students for hands-on practice and testing of skills. It uses a personalized adaptive algorithm that sets students on the most efficient path to content mastery. Students follow a continuously adapting learning path that is personalized by their own inputs: their performance, and their self- reported confidence level related to each probing question. The course content is presented in the form of self-directed learning content, probing questions, and Cognitive Assessment Activities (CAAs). After completing the eLearning component, students perform their skills with an AHA Instructor or a HeartCode compatible manikin that provides real-time audio and visual feedback. Students must successfully complete both the cognitive portion and the hands-on skills session to receive an AHA BLS, ACLS, or PALS Provider eCard, valid for two years.
ERTSS Is Currently Offering Skills Session Check-off’s for Heartsaver & BLS Blended Learning Courses.
www.elearning.heart.org
American Heart Association Instructor Courses
Instructor Essential Courses:
ERTSS offers all the AHA Instructor Essential Courses including the following disciplines;
Heartsaver, BLS, ACLS, PALS and PEARS.
The Instructor Essentials Courses are designed to prepare instructor candidates to teach AHA Instructor-led and blended learning courses. The course educates instructor candidates on how to adequately use AHA Instructor teaching materials, ensure that students meet learning objectives, offer student coaching skills, provide an objective skills performance evaluation, and follow AHA Instructor and course policies. The course covers core content and discipline-specific content required to teach AHA courses.
Onsite Classes:
These Classes can also be taught Onsite at your location based on a minimum student number and location. If you need classes taught at your location, please reach out to us by completing the Onsite Training Request form or call the ERTSS business office.
ERTSS is also a Licensed Training Provider for the American Red Cross. If you are a Red Cross Instructor that is looking for a Red Cross LTP to affiliate with, please reach out to us on our Red Cross LTP affiliation form or call the ERTSS office.